Supermarket Kiosk

How can the self-checkout kiosk, a workhorse of modern urban grocery shopping, be refreshed to better encompass the human factors of its users?

IMG_6653.jpeg
The self-checkout kiosk is a collage of text instructions for use as well as promotions. The large block shaped pedestal is un-intuitive for wheel chair users to get close enough to comfortably scan their items.

The self-checkout kiosk is a collage of text instructions for use as well as promotions. The large block shaped pedestal is un-intuitive for wheel chair users to get close enough to comfortably scan their items.

I used the Henry Dreyfuss’ book The Measure of Man: Human Factors in Design as a helpful guide to take deep exploration into finding a balance in measurement to accommodate a variety of users. I considered average sight lines and reaches for standing and sitting users.

Construction of the final prototype took a mix of media including wood, cardboard, chipboard, acrylic, yellow foam and even some large text books to serve as counterweight!